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Contact Support

Can't find what you're looking for? Our support team is ready to help with any questions about the App.

📧 support@trendlabs.online

We typically respond within 24–48 hours

Frequently Asked Questions

Download Trend Labs for free from the App Store. Once installed, open the app, browse the template library or enter a text prompt, upload your photo or video, and tap Generate. Your AI creation will be ready in seconds.
Credits are used to generate AI content. Each generation costs a certain number of credits depending on the complexity of the effect. You can earn free credits or purchase credit packs in the App. Subscribers receive credits as part of their subscription.
Subscriptions are managed through your Apple Account. To cancel: open the Settings app on your iPhone → Tap your name → Subscriptions → Find Trend Labs → Tap Cancel Subscription. Cancel at least 24 hours before the next renewal date to avoid being charged.
All purchases are handled by Apple. For refund requests, please visit reportaproblem.apple.com and sign in with your Apple ID. Apple's refund policies apply to all in-app purchases.
AI generation quality depends on the source image clarity, lighting, and the selected template or prompt. For best results: use high-resolution photos with good lighting, ensure faces are clearly visible for transformation effects, and try different templates or refine your text prompt. If you consistently experience failures, please contact us at support@trendlabs.online.
Yes. Your photos and videos are processed securely and deleted from our servers within 24 hours after generation. We never sell your data or use your photos to train AI models without consent. For full details, see our Privacy Policy.
Trend Labs is available for iPhone. The App requires iOS 16.0 or later. Download it free from the App Store.
Email us at support@trendlabs.online. Please include a description of your issue and your device model and iOS version to help us assist you faster.